Our system gives you all the features you would get with an on-premise system with many additional benefits. Each instance is redundant and is geographically located within your location.
For job roles where advanced call management is a daily task, the 3CX Switchboard is a powerful and user-friendly tool that offers a concise yet comprehensive view on call and queue activity.
There are various Switchboard views to choose from depending on your job role, which allows for quick and efficient call answering and transfers, monitoring, queue statistics and more. Choose from:
To perform an action on a call simply right click on it to open the actions menu. You can even customize your view by clicking the pop-out icon to display them in a separate browser window, or configure view options in “Settings > Switchboard”. To set custom messages and configure the Wallboard, head over to “Settings > Switchboard”.
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