Click to Call Extension

On Google Chrome

1. Open the Google Chrome store and click on “Add to Chrome” to add the extension to your browser.
2. Click “Add extension” in the pop-up window to install. The 3CX Click to Call extension icon will be visible in your browser’s top right corner.
3. Open the 3CX Web Client and refresh the page to automatically configure the Click to Call extension.

On Mozilla Firefox

1. Open the Firefox Add-ons and click on “+ Add to Firefox” to add the extension to your browser.
2. Click “Add” in the pop-up window to install. The 3CX Click to Call extension icon will be visible in your browser’s top right corner.
3. Open the 3CX Web Client and refresh the page to automatically configure the 3CX Click to Call extension.

Customize the Click to Call extension

To configure options for the Click to Call extension, click and select “Options” in Chrome or click on the extension icon in Firefox:

• “Call via” – set to make calls via the  3CX Web Client (v15.5+) or 3CX App for Windows.
• “3CX Web Client FQDN” – the URL used to connect to the 3CX Web Client , configured automatically when the extension is installed, e.g. “https://my-pbx.example.com/webclient”
• “Number Length” – the range of numbers (minimum to maximum) the extension detects.
• “Exceptions” – add website URLs to this list to skip number detection by the extension.