Most organizations now are moving to cloud services for email, storage, and general business management. Phone service is now no different, but requires much more backend optimizations. A large concern with cloud systems is reliability and call quality. We’ve addressed all of these by researching and developing the ideal solution.
Our system gives you all the features you would get with an on-premise system with many additional benefits. Each instance is redundant and is geographically located within your location.
Work from anywhere
Break free from the restrictions of on-premise systems.
24/7 Customer Care
Talk to a support representative at anytime with no additional charges.
Our redundant data centers geographically located near you assure the best possible uptime.
Our systems includes a mobile app that includes extension status, chat, and calling for iPhone and Android.
Access voicemails from your mobile app, get email notifications, and even voicemail transcription.
Included with every plan for free is web conferencing with dial-in support, screen sharing, video conferencing, and more.
The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever.
Easily record calls and enable text transcription for quality assurance.
Using an IVR to automatically route calls to the right destination saves time, stops missed calls, and appears more professional.
Instead of allowing calls to go to voicemail, allow your clients to wait in a queue with a callback option.
Ring Groups allow you to route calls concurrently to multiple phones via virtual extensions.
Integrate your old PA system with a simple module or browse new solutions from us.
Page groups of phones or individuals.
Real-time extension overview.
The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.
Voicemail and Fax to Email
Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.
- Voicemails are sent to email
- View and delete voicemails from the app
- Receive faxes directly to your email
Hassle-Free Video Conferencing. Included for free.
Harness the power of high-quality video and voice communications through your web browser. Participants will be able to seamlessly join meetings without the need to download any additional software or apps, enabling a better user experience for your partners, customers and employees.
- No app required
- One-click conferencing
- No extra downloads or signups
- Classroom style meetings
Integrate with almost any CRM
Improve your internal reporting by integrating your phone system with your CRM. We can support virtually any CRM system and even create a custom solution with real-time reporting features.
If you aren’t on cellular backup, you can easily use the mobile app as needed or forward to your cell phone. Calls will still be processed as normal as the system does not primarily rely on your internet connection.
You still own your numbers that you port to us and are able to port out at anytime with your account information.
Yes, for an additional per minute charge international calling can be enabled.
Yes. You need to keep the lines for your alarm and/or fire system as it relies on an analog line. It is not compatible with VoIP.