Base URL

POST https://portal.vevzo.com/api/v1/get/extensions

Example JSON to Get Extensions List

{
    "authId": "YOUR_API_ID",
    "authKey": "YOUR_API_KEY",
    "module": "pbx",
    "pbxId": "1234"
}

POST Parameters

Example JSON Response

{
    "message":"2 total extensions found",
    "count":2,
    "result":[
       {
          "number":"1000"
          "status":"1",
          "firstName":"Jane",
          "lastName":"Doe",
          "email":"jane.doe@pointvoip.com",
          "callerId":"+15169005353",
          "e911":{
             "subscriber":"PointVoIP",
             "address1":"329 S. OYSTER BAY RD",
             "address2":"STE 329",
             "city":"PLAINVIEW",
             "zip":"11803",
             "state": "NEW YORK",
             "psapName":"PROVISIONED"
          },
          "lastUpdate":"2020-03-01 12:19:01"
       },
       {
          "number":"1001"
          "status":"1",
          "firstName":"John",
          "lastName":"Doe",
          "email":"john.doe@pointvoip.com",
          "callerId":"+15169005353",
          "e911":[],
          "lastUpdate":"2020-03-01 12:19:01"
       }
 ],
    "status":true,
    "node":"VE-NY-02",
    "executionTime":"0.7100"
 }

JSON Response Parameters

To set your status and automatically configure call forwarding, tap on your profile image on the sidebar menu to select:

• “Available” – ready to receive calls.
• “Away” – temporarily unavailable, divert to voicemail.
• “Do Not Disturb” – divert to voicemail.
• “Lunch” – set a custom status.
• “Business Trip” – set a second custom status.

Customize your forwarding rules and exceptions via the 3CX Web Client.

Android

Using the Status feature will let your colleagues know if its OK to call you, saving you from being distracted and them from wasting time.

Choose from Available, Away, Do Not Disturb, Lunch, Business Trip, and Set Status Temporarily.

You can further customize your status and call forwarding rules in the Web Client.

To install and configure the 3CX App for iOS 10+, iPhone 5S+, iPod touch (generation 6), iPad (generation 4+), iPad Pro (generation 1+), iPad Mini 2+:

1. Open the App Store, search for “3CX” and tap “Install”.
2. When the app is installed, open it, “Agree” with the License Agreement and authorize its permissions.
3. Automatically configure the app by opening your Welcome Email and scanning the included QR code.
4. When you see the “On Hook” message on the dial screen, you can start making calls.

Android

If you haven’t already, install the app from the Google Play Store.

1. Allow 3CX to access the camera so you can provision your extension via QR code.
2. Scan the QR from your Welcome Email and continue to make a test call to the “Echo service” so that you can grant the app the required permissions.
3. Give authorization, make the call and you’re all set!

There are various Switchboard views to choose from depending on your job role, which allows for quick and efficient call answering and transfers, monitoring, queue statistics and more. Choose from:

• “All” – extension and queue calls
• “Queue Calls” – Queue call activity
• “Wallboard” – Call queue analytics
• “Per Queue” – calls and agents for each queue
• “Reminders” – View and manage all set “Reminders”

To perform an action on a call simply right click on it to open the actions menu. You can even customize your view by clicking the pop-out icon to display them in a separate browser window, or configure view options in “Settings > Switchboard”. To set custom messages and configure the Wallboard, head over to “Settings > Switchboard”.

Choose from Available, Away, Do Not Disturb, Lunch, Business Trip, and Set Status Temporarily.

Further, customize your status in “Settings > Call Forwarding”. Here you can:

• Set a custom message
• Enable/disable PUSH messages for each status
• Rename “Lunch” and “Business Trip” profiles
• Set the number of seconds to activate forwarding of unanswered calls for “Available” and “Lunch” profiles
• Override forwarding rules based on Caller ID and time of the call

1. Open the Google Chrome store and click on “Add to Chrome” to add the extension to your browser.
2. Click “Add extension” in the pop-up window to install. The 3CX Click to Call extension icon will be visible in your browser’s top right corner.
3. Open the 3CX Web Client and refresh the page to automatically configure the Click to Call extension.

On Mozilla Firefox

1. Open the Firefox Add-ons and click on “+ Add to Firefox” to add the extension to your browser.
2. Click “Add” in the pop-up window to install. The 3CX Click to Call extension icon will be visible in your browser’s top right corner.
3. Open the 3CX Web Client and refresh the page to automatically configure the 3CX Click to Call extension.

Customize the Click to Call extension

To configure options for the Click to Call extension, click and select “Options” in Chrome or click on the extension icon in Firefox:

• “Call via” – set to make calls via the  3CX Web Client (v15.5+) or 3CX App for Windows.
• “3CX Web Client FQDN” – the URL used to connect to the 3CX Web Client , configured automatically when the extension is installed, e.g. “https://my-pbx.example.com/webclient”
• “Number Length” – the range of numbers (minimum to maximum) the extension detects.
• “Exceptions” – add website URLs to this list to skip number detection by the extension.

2. Enter your 10 digit fax destination number in the box next to the flag icon

3. You can also use the contact button to simply select a recipient from your contact list. In this case you do not need to type out the fax number, the system will automatically send to the fax number associated with the contact

Here’s what your contact list will look like:

4. Next, you may select the file you wish to upload, drag & drop from your computer, or upload a file from your cloud storage

If you’d like to include a cover page simply check the box that says “include cover page”

If you wish to add a tag to the fax (this will show up in your fax history) simply click in the tag search bar and search or add tags here:

Click the SEND button.

That’s it. You will see a pop-up notification confirming your fax was sent.

You can always check the status of a fax on your Fax History screen.

1. Make or answer a call.
2. Press the “Conference” soft key.
3. Dial the number of the caller you wish to add to the conference call and press the “Send” soft key.
4. When the called party answers, press the “Conference” soft key. The call will be added to the conference.

While in a conference call you can do the following:

• Press the “Split” soft key to split the conference into two individual calls.
• Press the “Hold” soft key to place the conference on hold.
• Press “End Call” on the touchscreen, or the “Cancel” soft key to end the conference call.

1. Dial the conference bridge (This is usually 7000 or 700)
2. You will be requested to enter a conference ID. This can be any number, for example “1122” and will be the unique identifier (conference ID) for that specific conference session.
3. If you are the first participant, the conference interface will ask you to confirm creation of the conference. Press * to confirm or # to cancel.
4. You will be asked to speak your name after the beep and press a button to continue.
5. External callers can dial your external conference number. Internal callers can dial 7000 or 700.

1. Pick up the handset and press the “Envelope” key or dial “9999”.
2. You will then be asked for your voicemail PIN number. Type in your voicemail PIN number then press  ”#”.
3. Follow the voice prompts to check or delete your voicemails.

To check your voicemail from any phone in your office:

1. Pick up the handset and press the “Envelope” key or dial “9999”.
2. Press “#”.
3. You will be asked to enter your extension number, type in your extension number.
4. You will then be asked for your voicemail PIN number. Type in your voicemail PIN number then press  ”#”.
5. Follow the voice prompts to check or delete your voicemails.