To set your status and automatically configure call forwarding, tap on your profile image on the sidebar menu to select:

• “Available” – ready to receive calls.
• “Away” – temporarily unavailable, divert to voicemail.
• “Do Not Disturb” – divert to voicemail.
• “Lunch” – set a custom status.
• “Business Trip” – set a second custom status.

Customize your forwarding rules and exceptions via the 3CX Web Client.

Android

Using the Status feature will let your colleagues know if its OK to call you, saving you from being distracted and them from wasting time.

Choose from Available, Away, Do Not Disturb, Lunch, Business Trip, and Set Status Temporarily.

You can further customize your status and call forwarding rules in the Web Client.

To install and configure the 3CX App for iOS 10+, iPhone 5S+, iPod touch (generation 6), iPad (generation 4+), iPad Pro (generation 1+), iPad Mini 2+:

1. Open the App Store, search for “3CX” and tap “Install”.
2. When the app is installed, open it, “Agree” with the License Agreement and authorize its permissions.
3. Automatically configure the app by opening your Welcome Email and scanning the included QR code.
4. When you see the “On Hook” message on the dial screen, you can start making calls.

Android

If you haven’t already, install the app from the Google Play Store.

1. Allow 3CX to access the camera so you can provision your extension via QR code.
2. Scan the QR from your Welcome Email and continue to make a test call to the “Echo service” so that you can grant the app the required permissions.
3. Give authorization, make the call and you’re all set!